Diving & Training Terms
Cancellation Policy
Once a booking is confirmed, should this be cancelled at any time up until 28 days prior to the booking date (for any reason), a refund of 65% can be arranged. The other 35% will be held by CM-AE Dive-In Ltd on account, to be used as part-payment for a future booking if made within 1 year.
For cancellations of bookings (for any reason) made within 28 days of the diving date, the deposit amount is non-refundable but will be held on account by CM-AE Dive-In Ltd for a future booking if made within 1 year. If there is no possibility that a future booking will be made within 1 year, this amount will be forfeited.
Any service booked with CM-AE Dive-In Ltd which is cancelled in Larnaca (for any reason) or within 48 hours of the diving cannot be refunded or exchanged for any product or service. CM-AE Dive-In Ltd will however offer a voucher for the diving/course booked (or the monetary value) to use with CM-AE Dive-In Ltd in the future; this voucher will be valid for 1 year from the date of the original visit.
For bookings where payment is not made prior to arrival in Larnaca, CM-AE Dive-In Ltd are not able to guarantee course or boat slots and any bookings will therefore be arranged and paid for once in Larnaca at full retail rates plus any applicable taxes.
It is the diver’s responsibility to ensure sufficient insurance coverage is obtained for the diving element of the holiday, particular attention should be paid to excess charges that will be applied by insurance companies before settlement of any claim.
Surcharges
- CM-AE Dive-In Ltd reserves the right to apply an appropriate surcharge to its prices should economic changes (such as exchange rates, fuel prices, etc) make a material difference to its pricing structure.
- A minimum of 14 days’ notice will be given before such a surcharge becomes effective.
- No surcharge will be applied within 28 days of departure.
- If the surcharge results in an increase of 10% or more to the price of the dive package/dive course then cancellation with a full refund will be allowed. Notification of the intention to cancel must be made in writing within 14 days of the notification or the surcharge.
Scuba Review
Should some time have passed since your last dive, CM-AE Dive-In Ltd recommends all divers adhere to the recommendations made by their training agency regarding the completion of a Scuba/Skills Review before diving; most agencies recommend a Scuba/Skills Review if no diving has taken place for 6 months.
Evidence of the date of the divers’ last dive should be shown in their logbook to avoid problems on check in; where possible the review should be booked in advance and will take place on the first day’s diving.
Alternatively, a Scuba/Skills Review can be completed prior to arrival in resort and signed by an Instructor in the diver’s logbook. In the interests of safety CM-AE Dive-In Ltd reserve the right to provide and charge for a Check Dive, Scuba Review, or Refresher with an Instructor, or restrict diving activities if the Instructor has any doubts about diver safety.
Medicals
- All diving guests are required to sign a self-declaration medical.
- All course students are required to sign the agency’s Medical form prior to commencing with the course.
- If the diver or student has any of the medical conditions listed, signed clearance from a doctor will be required valid within 12 months.
- Where doctor’s clearance is needed, we do ask guests to arrange this prior to arrival where possible to avoid any delays in resort.
Covid-19
- All guests take personal responsibility to ensure they are fit and healthy and without signs or symptoms of Covid-19 before attending the centre for training or diving.
- Staff reserve the right to refuse service if a guest is suspected of having, based on shown signs/symptoms, or having come into contact with Covid-19.
- All guests are required to follow current local guidelines and government legislation based on preventing the spread and transmission of Covid-19.
- Any guest having tested positive for Covid-19 in the last 12 months is required to have a medical declaration signed by a Physician prior to diving.
Insurance
Every effort is made to ensure our guests have a safe diving experience but we recommend purchasing short-term cancellation insurance, in the event of unexpected changes in your travel plans.
We do recommend every diver to have valid accident, medical and diving insurance. Baggage Insurance is also recommended.
Every diver is required to complete a liability release before taking part in any dive training or pleasure diving with C.M.-A.E. Dive In Ltd.
Courses
- It is required that all course students have their own personal set of materials/online access. It is not required to own materials for the Discover Scuba Diving and Scuba Review programs.
- For PADI courses that have an E-learning option you will be sent a link to sign up for the relevant course and purchase the materials directly with PADI. The cost of the E-learning materials is then deducted from the overall course cost.
- Course paperwork needs to be signed by a parent or guardian for students under the age of 18.
- Courses can run over into an additional day should this be required in order to cover course objectives and standards.
- No children under the age of 12 years will be allowed on the boats. Children over the age of 12 years must be accompanied by a parent or designated responsible adult at all times.
- If a student is unable to complete the course for medical reasons, personal limitations, or reasons beyond the students control; then the certification cost will be refunded within a timeframe of 28 days.
Snorkeling / Non-Divers
- Both snorkelers and non-divers will be required to complete a self-liability form at the time of check in at the dive centre.
- Snorkelers can only enter the water when an Instructor/Guide is on the boat to observe.
Useful Information
- Divers must ensure that they leave a minimum of 24 hours between their last dive and their flight departure (or going to altitude).
What To Bring
- Certification card
- Logbook (showing proof of 1 logged dive within the last year if not taking part in a Scuba Review or Discover Scuba Experience)
- Medical form
- Dive Insurance details
- Dive Equipment (unless renting)
- Dive Computer (unless renting) – all qualified divers must wear a dive computer
- Credit card on first day
- Money for lunch, drinks and sundries
- Course Materials if applicable (can be purchased locally)